EXPERIENCE SUMMARY Human resources, organizational development executive and certified mediator with over 38 years experience with service providers, the public sector, the health care and automotive industries with professional organizations, for profits, not for profits, including ten years as an officer of 1,000-bed, 3,500 employee medical center. Created and implemented a total human resource program that includes proactive employee and community relations, workforce planning, turnover reduction, team leadership, proactive mergers, competitive/cost effective compensation and benefits, and innovative customer service programs. Recognized as a decisive, creative problem solver with excellent interpersonal skills who achieves goals through understanding both organizational and individual needs. Directed department teams exceeding 200. Proven expertise in:
Proactive Employee/Team Relations
Labor Arbitrator/Mediator Coaching (All levels of Management)
Workforce Planning/Becoming an Employer of Choice
Minority Business Development "Reinventing" the Organizational Change
Merging of Human Resources Programs
Customer Service Excellence
Hiring Right and Retention
Training & Organizational Development
Compensation, Incentives & Recognition
Sexual Harassment Investigations/Resolutions
Proactive Union/Management Relations, Negotiations and, Arbitration (Unions: U.A.W., S.E.I.U., M.N.A., A.F.S.C.M.E., O.P.E.I.U., and A.F.M.)
Acting as a "Human Resource Director On Call" and/or "Interim Director"
Start ups, including non-profits
ACHIEVEMENTS
Developed and presented with the Nonprofit Resource Center a Leadership Certificate program.
Successfully coordinated the development and implementation of the first ever Continuing Education Program for the University of South Florida, Sarasota-Manatee, Sarasota, Fl.
Successfully facilitated the Human Resource factor for a Community-Based Child Welfare organization, Hillsborough Kids, Inc. This included the staffing of three Care Centers with a total of 250 employees.
Successfully assisted with the coordination of the Human Resources aspect of the merger of eight Tampa area hospitals. Four consolidations involving eight hospitals to date: St. Joseph's/Humana Women's, University Community/Centurion and Charter Tampa/Pasco and St. Joseph's/South Florida Baptist Hospital/BayCare.
Developed and implemented human resource policies and compensation plans for automobile dealerships, service industry companies, the public sector, an employee leasing company, physician practices, and for various not for profit organizations.
Two of my clients (the Lakeland Housing Authority/Lakeland and the Healthy Start Coalition of Hillsborough County/Tampa) were named as One of the Best Places to Work in Lakeland and Tampa.
Developed and coordinated cost reduction program, which resulted in fewer management layers, i.e., resizing, right sizing, and re-engineering for profit, not for profit and nonprofit organizations.
Have worked effectively to make nonprofits even small ones, Employers of Choice.
Voted outstanding Professor USF S-M fall 2009 and spring 2012.
EDUCATION
Michigan State University
Masters Degree in Labor & Industrial Relations
Bachelor of Science/Social Science - Economics
Numerous Continuing Education Programs
Various Labor Relation Programs via LERA & AAA
Negotiating, Mediating, Arbitrating Employment Disputes (16 hrs.)
Circuit/Civil Mediation Program/University of South Florida (40 hrs.)
Program on Negotiations/Harvard Law (27 hrs.)